Frequently Asked Questions
DO YOU SUPPLY THE ALCOHOL?
California is a dry-hire state, meaning Spirits & Petals cannot provide the alcohol. However, included in all the services is a complimentary shopping list and alcohol planning consultation. We will take care of the calculation so there is no confusion and guesswork on what you will need.
WHERE ARE YOU LOCATED, AND WILL YOU TRAVEL?
We service the San Francisco Bay Area, and we love a short road trip! Included in all our services is a 30-mile trip one way. If you'd like Spirits & Petals to join you at your event location, contact us so we can discuss the details.
CAN YOU SERVE COFFEE/TEA?
Absolutely! Follow up your cocktail hour with a coffee hour! We love cocktails, but we love coffee and tea just as much. We can serve drip coffee, cold brew, hot chocolate, and tea. This is a great option for dry brunch events, baby showers, and coffee/dessert functions. Ask about our coffee packages when you book!
WHAT IS YOUR PAYMENT AND REFUND POLICY?
We require a 50% deposit to confirm your reservation. You'll receive a full refund, minus a $50 administration fee, if you cancel more than 60 days from your event date, and 50% of the deposit if you cancel more than 30 days from your event. Cancellations made within 30 days of your event will not be refunded. Reschedules are allowed for no additional fee, but the refund policy is still based upon the original event date.
DO YOU HAVE A RAIN DATE POLICY?
Unfortunately, due to our advanced booking model, we can not accommodate rain dates. The host is responsible for the tent cover of the bar in the event of inclement weather. We are happy to work with your tent vendor to find the appropriate size tent for your event.
WHAT ARE THE TECHNICAL REQUIREMENTS FOR THE BARS?
Our bars require flat ground for setup and service and clear access for setup and breakdown. If your event is located somewhere without electricity and you’ve booked one of our bars requiring electricity, we can add a generator to your package.
HOW FAR IN ADVANCE DO WE NEED TO BOOK?
Dates during peak season book up well in advance, but cancellations are possible, so it's always worth reaching out to see what we have available. That being said, earlier is always better.
Are your bartenders certified?
Yes! All our bartenders have the following:
RBS (Responsible Beverage Service) Training & ABC Alcohol Server Certification
ServSafe Food Handler’s Certification
ServSafe Alcohol Training